Question 1

Do I have to type in every club manually?

Accepted Answer

No. In the GolfAuth app for iPhone and Android, Snap your bag: take up to 7 photos of your clubs, check the brand, model and loft we read, and add them. It takes about two minutes. Free includes 3 scans a month, Premium 10 and Platinum 25. On the web, search by brand and model and pick the match. Serial numbers and receipts are optional and can be added later. Shaft and grip can be filled in on the club later too.

Question 2

Is my serial number safe?

Accepted Answer

Yes. Your serial number is only visible to you. It is never shown publicly and never shared with shops, brands or anyone else without your permission. GolfAuth gives each club its own reference number, and that is what other people see, the same way a card payment shows only part of your card number.

Question 3

What if I bought my equipment second-hand?

Accepted Answer

You can still add clubs without a receipt. A transfer in the app from the previous owner, a check by a golf pro, or a bill of sale all strengthen the record. Second-hand is where most fakes turn up, so this gives buyers a way to confirm what they are getting and sellers a way to prove it.

Question 4

Does it work outside Australia?

Accepted Answer

Yes. We process receipts from major retailers across Australia, the US, the UK, and Europe - and the system supports a growing list of other markets. Currency is auto-detected from the receipt, so your bag valuations reflect the local market where you bought or where you’d resell.

Question 5

How do you protect against fake receipts?

Accepted Answer

Every receipt is processed through structural validation - we verify sender domains match the claimed retailer, check that order details are internally consistent (totals, line items, dates), and cross-reference serial numbers across the network to detect duplicates. As more receipts flow through GolfAuth, the system gets better at detecting fabricated receipts and we’re building direct partnerships with major retailers for real-time order verification.

Question 6

How do I create an account?

Accepted Answer

In seconds. Sign up with your email or mobile number, or tap Continue with Apple or Continue with Google and you are straight in - no password to set. Already have a bag and want to add Apple or Google sign-in later? Connect either from your profile under sign-in methods. It works the same on the web, iPhone, and Android.

Question 7

What do the golfer plans cost?

Accepted Answer

Free is free forever. Premium is A$1.99/month or A$19.99/year, with a 2-month free trial and no card up front. Platinum is A$4.99/month or A$49.99/year for higher Caddie and report allowances. The App Store and Google Play show the price in your local currency. The pricing table above lists what each plan includes.

Question 8

What happens if my equipment is stolen or sold?

Accepted Answer

When you transfer a club through GolfAuth - to a buyer, to a family member, or back to a retailer - its record moves with it, including the full ownership history. If equipment is stolen, you can flag it as “Lost or Stolen” on your bag, and the network is alerted if anyone attempts to register or transfer that serial number. Insurance claims become straightforward because you have a documented record of what you owned, what it was worth, and the verification trail behind it.

Question 9

Why should I build a documented record of my bag?

Accepted Answer

Three reasons. First, you’ll always know what your gear is actually worth - for selling, insuring, or just feeling good about what you own. Second, an AI caddie that knows your specific clubs gives better advice than a generic app. Third, you’re covered when you sell, transfer or trade in, and so is the next owner. You have spent a lot building your bag; this puts it to work.

What's in
your bag?

Photograph your bag.
See what it’s worth.

Your whole bag, captured and valued.

An AI caddie that actually knows your clubs.

Dare the Caddie to roast your bag.

A record of ownership that goes with the club.

A marketplace and a fitting bench, connected to your bag.

Pick the plan that fits your bag

Two ways in.

Know your bag.

Run the shop.

Frequently asked questions.

Snap your bag.
See what it’s worth.

Photograph your bag.See what it’s worth.